American telecom carrier Sprint today responded to T-Mobile Test Drive 7-day free data service offer with Apple iPhone 5s with its 30 days satisfaction guarantee offering.
Interestingly, Sprint promoters SoftBank is looking at the option of buying T-Mobile US.
Sprint will refund the cost of their device and waive all service and activation charges if customers aren’t completely satisfied with the Sprint experience within the first 30 days.
The satisfaction guarantee is available from June 27 to new consumers and select small corporate liable customers who activate a new line of service at a Sprint company owned store or preferred retailer, said Sprint in a statement.
On 19 June, T-Mobile US said as per its Test Drive initiative, users will get an Apple iPhone 5s and unlimited nationwide data service for seven days without any cost.
The T-Mobile offer started on June 23. T-Mobile Test Drive takes aim at the painful process of buying wireless in America today and marks a new campaign to let consumers experience first-hand how the Un-carrier’s network is different.
Before announcing the Sprint satisfaction guarantee, the telecom operator ensured the nationwide availability of HD Voice, as well as 28 new 4G LTE markets and three new Sprint Spark markets.
Dan Hesse, chief executive officer, Sprint, said the company has transformed its network to deliver faster data speeds and improved call quality, with a marked decrease in dropped and blocked calls after a complete overhaul of its 3G network and the deployment of 4G LTE in 471 markets.
Sprint currently supports 28 HD Voice-capable postpaid smartphones and 33 prepaid phones.
Sprint’s nationwide 4G LTE footprint is currently available in 471 cities covering more than 225 million people. Sprint expects to reach 250 million with 4G LTE coverage by mid-year.
The company will deploy 8T8R radios for improved coverage and signal strength. The new 8T8R radios transmit more data and boost network reliability, giving Sprint Spark customers better coverage and higher data speeds at 2.5GHz. Sprint is currently field testing its 8T8R equipment and expects to begin commercial deployment this summer.
As part of T-Mobile Un-carrier 5.0 move, the telecom expanded Wideband LTE to 16 markets with peak network speeds up to nearly 150 Mbps.
It also expanded Voice over LTE (VoLTE) to more than 100 million people in 15 total markets.