Vodafone Idea has started installing protective shields at telecom retail outlets in Delhi NCR region to safely and efficiently deliver services during Covid-19 epidemic.
The shields — made of hard MDF board and transparent PVC sheet — prevent direct contact between the retail personnel and customers.
Other initiatives from Vodafone Idea
# Google Voice-based contactless recharges at stores
# Multiple digital modes of recharges and bill payments for customers to avail services from their homes
# #RechargeForGood initiative to enable digital savvy customers to recharge for digitally unconnected
# Launch of AI-powered, virtual service assistant on Whatsapp
# Enabled 2G customers to recharge through SMS and USSD
# Rs 10 talk time credit and extension of unrestricted incoming service to 100 million low income customers
# Home delivery of SIM cards
“With the resumption of commercial activities and opening of our stores, we are taking full care to ensure safe health of our retailers and customers in Delhi and NCR,” Arvinder Singh Sachdeva, operations director, Vodafone Idea, said.