Telecom Services

customer care for telecom operators

How AI will enable telcos to save $1.2 bn on customer care management

The virtual assistants – driven by artificial intelligence (AI) will enable telcos to save $1.2 billion on customer care management by 2022 with a...
Vodafone customer with smartphone

How telecoms are leveraging A2P messaging growth

A2P (Application to Person) messaging market is creating a huge business for global telecom operators. The growth in A2P messaging is despite significant action from...
TRAI chairman

India’s TRAI suggests increase in spectrum cap to 35% from 25%

The Telecom Regulatory Authority of India (TRAI) announced the spectrum cap should be revised from the current limit of 25 percent to 35 percent. This...
AT&T fiber internet

AT&T CFO John Stephens hints at stability in wireless service revenue

John Stephens, chief financial officer of AT&T, said that the telecom operator expects its wireless service revenues to stabilize or grow in the near...
MWC 2018

GSMA updates keynote speaker list for MWC 2018

Telecom industry association GSMA announced the latest list of keynote speakers at Mobile World Congress 2018 being held on 26 February – 1 March...
Vodafone India SIM cards

Vodafone India revenue down over 13% due to price war, GST

Vodafone Group’s reported revenue stands at €23.1 billion (- 4.1 percent), during the six months ended 30 September 2017. Group service revenue is € 20.6...

Telenor adds René Obermann to the Board of Directors

Telenor announced that René Obermann is appointed as new member of the Board of Directors of Telenor ASA, effective 1 January 2018. The nomination follows the...
Deutsche Telekom image

Deutsche Telekom to accelerate smart city development in Europe

Deutsche Telekom announced it has established a European Smart Solutions Center (ESC), based in Budapest, Hungary, to accelerate the development of smart cities in...
Idea cellular

Idea Cellular posts loss for the fourth straight quarter

Idea Cellular has posted consolidated net loss of Rs 1,106.8 crore for the second quarter of the current fiscal. The new result marks the fourth...
Vodafone-Idea merger

Vodafone India, Idea to sell tower business to ATC

Vodafone India and Idea Cellular announced they are selling the tower business to ATC Telecom Infrastructure for Rs 78.5 billion. As announced in BSE filing...
Airtel India for mobile

Airtel launches India’s first Telecom Infra Project Lab in Manesar

Telecom operator Bharti Airtel has launched India’s first Telecom Infra Project (TIP) Community Lab in Manesar, Haryana. Telecom Infra Project is a global program founded...
AT&T CEO Randall Stephenson image by Bloomberg

AT&T to increase investment by $1 bn if US approves corporate tax bill

Randall Stephenson, AT&T Chairman and CEO, today announced the telecom operator will step up its 2018 U.S. investment by an additional $1 billion if...
Airtel Open Network

Airtel matches Vodafone with more benefits under Rs 499 postpaid plan

India telecom operator Bharti Airtel announced a refreshed Rs 499 Infinity Postpaid plan offering unlimited outgoing calls on national roaming, unlimited local and STD...
AT&T data plans

AT&T signs 3-year connectivity deal with ASSA ABLOY

American telecom giant AT&T today announced a three-year networking deal with ASSA ABLOY to transform its global business for the digital world. AT&T said its...
Thailand Service Revenue Growth

Thailand telecoms expect improvement in EBITDA margin

Fitch Ratings said it expects the median net debt/EBITDA for three mobile operators – AIS, DTAC, and True Mobile in Thailand – to rise...
Sri Lanka telecoms Profitability and Forecast

Sri Lanka telecoms continue focus on Capex investment

Fitch Ratings said it expects average FFO adjusted net leverage for Sri Lanka Telecom and Dialog Axiata, the country’s market leaders in fixed and...

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