MediaTile and Sprint to offer personal customer experience through 4G technology

Sprint and MediaTile, a provider of 3G and 4G cloud-based digital signage solutions,
announced the launch of MediaTile’s HumanKiosk Solution, powered by the
company’s MediaCast Video Presence system, that accesses Sprint’s speedy 4G
high-bandwidth network.



The HumanKiosk Solution revolutionizes customer service for point-of-sale or
point-of-service environments by combining the capabilities of interactive
digital signage with on-demand, virtual experts and face-to-face interaction.



Marketers can humanize their brand interaction, improve the customer experience, and
deliver their messages with control and precision without on-site staffing.
With machine-to-machine (M2M) technology, the Sprint 4G network is built in so
the HumanKiosk is easy to install and set up and can support secure,
high-definition, two-way video conversations using just a single power source.



The HumanKiosk, combined with America’s Favorite 4G Network, takes interactive
digital signage and kiosks to a whole new dimension,” said Kevin Kunkel,
regional vice president for Sprint Business.



MediaTile solutions, combined with our technology leadership and open systems, enable
businesses to take innovative, anytime service to customers via personal
two-way interaction. The possibilities are virtually endless when it comes to
enhancing customer service with this type of technology,” Kunkel added.



The HumanKiosk attracts consumers to scheduled and dynamically generated media and
engages with interactive touch-based digital promotions. The breakthrough in
personalized service is achieved through MediaCast Video Presence. At the touch
of an on-screen button, consumers can instantly connect with a remote expert
agent based on the consumer’s on-screen selections, which might include
product, specific features, services or language.



With the integrated support for the Sprint 4G network in the HumanKiosk Solution, we
are able to significantly eliminate the on-site networking costs and complexities
associated with traditional telepresence systems and digital signage,” said
Simon Wilson, CEO, The MediaTile Company.



MediaTile’s HumanKiosk Solution is an amazing example of how companies are leveraging the
Sprint 4G network to deliver innovative solutions that solve today’s business
problems with new levels of efficiency and unbeatable economics,” said Wayne
Ward, vice president of Sprint’s Emerging Solution Group.



By Team
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