TelecomLead.com is sharing the highlight of RIL chairman’s speech that started at 1.30 pm today. Mukesh Ambani used the occasion to announce the company’s 50 million customer base and the extension of the free offer till 31 March 2017.
Jio has signed-up over 6 lakh customers every single day for the past 3 months.
Jio rolled out eKYC nationally. This allowed SIM activation in under 5 minutes. This is the best experience for activating customers anywhere in the world. Jio has successfully rolled out eKYC across 2 lakh outlets in India. This is nearly equal to the total number of ATMs in India.
Jio is in the process of doubling this network, to 4 lakh digitally enabled outlets, by March of 2017.
In the last 3 months, nearly 900 crore voice calls from Jio customers to the networks of three largest competitors were blocked. The benefits of Jio’s superior voice technology have been denied to Indian customers due to such anti-competitive behavior of incumbent operators.
Over the past months, the call block rates have come down from over 90 percent to nearly 20 percent as of yesterday. We are working with all our fellow operators to ensure that in the coming weeks, this will come below the specified grade of service, which is 0.2 percent.
Jio now fully supports Mobile Number Portability (MNP), and all customers can retain their existing number when they migrate to Jio. We have recently introduced home delivery of Jio SIMs. These customers, who are often too busy to visit a store, can get a Jio SIM home-delivered. Once delivered, the Jio SIM can be activated in 5 minutes through eKYC. This feature is being progressively launched across India through the MyJio application and will be available in the top 100 cities by 31 December 2016.
With 50 million customers taking full advantage of the free Jio Welcome Offer, we have faced a few issues with data speeds on our network. About 8 percent of Jio towers have experienced congestion due to abnormally high data usage. As a result, customers served by these towers have experienced lower data speeds.
While 92 percent of base stations, and customers, have been experiencing consistently high data speeds, we are not satisfied. We are working to de-congest these 8 percent towers, so that impacted customers go back to experiencing true-4G speeds. Jio is not only delivering 4 times more data than all other Indian telecom operators combined, but also much faster throughputs than any other mobile network in India.
To enable digital transactions, small merchants are an important component of our economy. To fuel their transactions, Jio is working to empower Indian merchants by building a digital retail ecosystem, which we are calling Jio Money Merchant solutions. This will enable digital transactions of all types, whether they be at Mandis, Small shops, Restaurants, Railway ticket counters, for Bus and mass transit and even for person-to-person money transfers.
Starting 5 of December, every merchant can download the Jio Money Merchant Application. Customers can use their JioMoney Wallets to pay merchants from their bank accounts, and merchants can use the Jio Money Merchant App to accept these payments directly into their bank accounts.
Using the JioMoney Merchant App, merchants can make supplier payments, transfer money between his bank account and use digital petty cash. JioMoney is focused on signing-up over 10 million small merchant retailers in the coming weeks across 17,000 towns and 4 lakh villages.