Altice USA adds broadband users, lost video customers

Altice USA has revealed its latest achievements in the broadband and video markets in Q2 2019 in the United States.
Altice US Capex Q2 2019Altice USA has approximately 4.563 million (+0.5 percent) home customers across 21 states through its Optimum and Suddenlink brands. Altice lost 21,000 video customers in Q2 2019 as compared with 24,000 lost in Q2 2018. It added 13,000 home broadband customers in Q2 2019 vs 10,000 additions in Q2 2018.

Total revenue of Altice USA rose 3.7 percent to $2.451 billion – powered by its residential business.

Altice USA has enhanced broadband speed to 204 Mbps in Q2 2019 vs 162 Mbps in Q2 2018 vs 93 Mbps in Q2 2017 vs 52 Mbps in Q2 2016. As a result, broadband usage of Altice users increased by 20 percent. In addition, data usage of Altice broadband customers reached 280 GB per month.

Altice Mobile will be the new entrant with 99 percent coverage across the United States. The mobile phone network of Altice Mobile will be powered by Sprint through a MVNO agreement.

Altice USA CEO Dexter Goei said: “Altice One and network investments drove improved video and data customer performance, leading to stronger customer relationships and accelerated growth in revenue while still enhancing profitability.”


Altice spent on Capex includes $103 million on CPE, $14 million on Mobile, $89 million on FTTH and $111 million in other areas.

Altice has upgraded its WiFi infrastructure and integrated with own mobile core network in order to maximize WiFi offload and quality.
Altice broadband speed Q2 2019

Altice has increased investment in 10G fiber (FTTH), new build, DOCSIS 3.1 and mobile. Investment in Customer premise equipment (CPE) was mainly Altice One. The focus of the mobile investment was in more WiFi hotspots and upgrading stores.

Altice One has supported six consecutive quarters of year over year improvements in video customer trends, including in Q2 2019. Altice USA’s network investment and Altice One’s advanced WiFi router supported improved residential broadband trends.

Altice USA reached 429k unique Altice One customers as of Q2 2019 (approximately 13 percent of total video customers, up from 4 percent at the end of Q2 2018).

Residential ARPU per customer increased 2.9 percent to $144.27 in Q2 2019. The average broadband speed taken by Altice USA’s customer base has increased approximately fourfold in the past three years to 204 Mbps at the end of Q2 2019 from 52Mbps at the end of Q2 2016.

Altice USA generated revenue of $1.975 billion (+3.4 percent) from Residential business, $358 million (+6.1 percent) from Business Services and $113 million (+2.8 percent) from Advertising business in Q2 2019.