Infosys BPO announced a five year renewal of its contract
with Alcoa Global Business Services (GBS). Alcoa is the world’s leading
producer of aluminum and alumina with over USD 21 billion in revenues.

Infosys BPO’s partnership with Alcoa started in 2004 and
has grown to include services across Finance and Accounting (F&A) and
Knowledge Services (KS) processes.

“We at Infosys BPO
greatly value our long association with Alcoa, which is known for being a
best-in-class finance organization. As a key partner enabling this, we continue
to work with Alcoa to explore avenues of continually adding business value. The
contract renewal for five more years is testimony to our collaborative partnership
and delivery excellence,” Ritesh Idnani, COO, Infosys BPO.  

Today, Infosys BPO’s engagement with Alcoa has reached a
level of excellence and sustained performance that has helped enhance the
competitive edge for Alcoa GBS; thereby enabling it to provide different types
of services to Alcoa business units in a timely, accurate and cost-effective
manner. This in turn, translates into profitable business for the company and
good relationships with existing and potential customers.

By Telecomlead.com Team
[email protected]