Managed and hosted IP voice service for business in Asia-Pacific to increase three times

The services revenue of managed and hosted IP voice
service used for business in Asia-Pacific will increase almost three times over
the next five years and hit US$3 billion in 2016, as enterprise increasingly
migrate into opex-based service models, according to Ovum.

The number of extensions based on managed IP telephony
systems such as IP Centrex, hosted IP PBX and on-premise managed IP PBX in
Asia-Pacific will hit 26 million by 2016 – up from 8 million in 2011 and a
compound annual growth (CAGR) rate of 27 per cent.

Managed services associated with premise-based IP PBXs
will continue to dominate the enterprise market, but IP Centrex, which we
define as a managed IP-based voice service from a carrier-grade multi-tenant
platform hosted by the service provider, will present the biggest growth.

The number of IP Centrex extensions in Asia-Pacific is
predicted to hit 7 million by 2016 – a CAGR of 30 percent per cent from 2011 to
2016. Underlying this trend is the increasing enterprise awareness about the
advantages of the cloud-based models.

The preference will continue to be for on-premise IP
PBXs but many companies will consider relying on a service provider for hosting
and system management. There is hope for service providers building their
cloud-based communication offerings, and we expect the preference for the
hosted approach to rise as more offerings are released into the marketplace and
customers realize the benefits of the new cloud models, such as faster
deployment times, high flexibility to upscale (or downscale), outsourced
management, and utility pricing,” said Claudio Castelli, Ovum senior analyst.

By Team
[email protected]