Managed services associated with premise-based IP PBXs
will continue to dominate the enterprise market, but IP Centrex, which we
define as a managed IP-based voice service from a carrier-grade multi-tenant
platform hosted by the service provider, will present the biggest growth.
The number of IP Centrex extensions in Asia-Pacific is
predicted to hit 7 million by 2016 – a CAGR of 30 percent per cent from 2011 to
2016. Underlying this trend is the increasing enterprise awareness about the
advantages of the cloud-based models.
The preference will continue to be for on-premise IP
PBXs but many companies will consider relying on a service provider for hosting
and system management. There is hope for service providers building their
cloud-based communication offerings, and we expect the preference for the
hosted approach to rise as more offerings are released into the marketplace and
customers realize the benefits of the new cloud models, such as faster
deployment times, high flexibility to upscale (or downscale), outsourced
management, and utility pricing,” said Claudio Castelli, Ovum senior analyst.
By Telecomlead.com Team
[email protected]