Amdocs outlines growth strategies focusing on telecoms and enterprises

Amdocs has outlined its growth strategies.

Alastair Hanlon, head of Market Insight and Strategy, Amdocs, said: “There are several growth opportunities for Amdocs and the industry. Rapidly growing connected world, mobile data and 18 billion M2M connections will drive industry growth.”

Amdocs posted second fiscal quarter revenue of $833 million and second fiscal quarter operating income of $140 million.

“Customers need to manage slowing growth. Mobile data is growing for telecom operators. Service providers need to expand network capacity. At the same time, they need to identify new revenue streams,” Hanlon added.

According to Hanlon, partnerships will be the focus area for telecom operators.

At CommunicAsia 2013, Telstra Global Managing Director Martijn Blanken also said partnerships will be the focus area for telecom operators to grow revenue streams. He also said OTT will eat into the revenues of retail telecom operators and these organizations must fight hard in these markets to maintain their position.

Speaking at Amdocs Asia Pacific InTouch program in Singapore, Hanlon said pay TV ARPU is $150 for AT&T. LTE is the fastest growing technology for several global operators at present. Telecom regulators are forcing to bundle broadband offerings. This will be a big opportunity for telecoms.

But there are several challenges. One is the time to market strategies followed by telecom operators. Amdocs, a global provider customer experience systems, suggests that telecom operators need to simplify customer experience. This is important for telecom operators as 52 percent of revenue will be generated from voice, while the remaining from data by 2017, according to Ovum.

Announcing second fiscal quarter revenue, Amdocs CEO Eli Gelman said recently that it achieved the first of several important delivery milestones under the pivotal managed transformation with Globe Telecom.

Additionally, Amdocs reached key production milestones in the modernization of both US Cellular and Vodafone Netherland’s Business Support Systems.

In Broadband, Cable & Satellite, Amdocs has expanded its Comcast relationship to provide managed services for Comcast’s Operational Support Systems, in addition to its billing systems.

The #1 telecom software provider — according to Analysys Mason — says it is strengthening its focus on big data. Amdocs’ Hanlon says the new economy is driving big data. Customer data has the potential to become a new industry currency.

Baburajan K
[email protected]