Amdocs president Alfred Binford: Telecoms can change market using IT

Amdocs president (consulting division) Alfred Binford on Wednesday said telecom operators can strengthen revenue streams and profitability using IT services.

“We ensure IT transformation for telecom operators and enterprises while offering better RoI. This is beyond our usual portfolio offerings,” said Alfred Binford, president, Consulting Division, Amdocs, speaking at Amdocs Asia Pacific InTouch Business Forum 2013.

Amdocs has 500 million subscribers globally in its managed services engagements.

Amdocs president (consulting division) says innovation is becoming critical aspect for telecom operators globally. A recent Amdocs survey says discovering new and innovative ways to monetize Wi-Fi is becoming a top priority for service providers.

In January 2013, Amdocs released the findings of a global survey that explores the current state of service provider Wi-Fi deployments and analyzes service provider perspectives on the strategic importance of Wi-Fi control and monetization.

The research, conducted for Amdocs by global research and consultancy firm Analysys Mason, found that service differentiation is now viewed as the top driver for Wi-Fi – ahead of Wi-Fi data offloading.

89 percent of all service providers surveyed (including fixed, mobile and cable) have either deployed, or plan to deploy or leverage, Wi-Fi networks. On average, respondents ranked Wi-Fi’s importance as 7+ out of 10, underscoring the strategic value of Wi-Fi for service provider growth.

40 percent of service providers cited service differentiation as the #1 driver for their Wi-Fi strategies, indicating that operators expect Wi-Fi to be more than a solution for simply offloading congested networks and are interested in using it to provide incremental value to their customers.

Amdocs offers 40 percent reduction in TCO. “We handled 1300 projects in the last 6 years. We are running 120 projects parallel,” Binford said.

Asia Pacific strategies

Amdocs president (consulting division) says the company’s presence in the Asia Pacific region increased significantly in the past 5-7 years. However, North America still contributes around 60 percent revenue to Amdocs.

The company hopes to generate more revenue from the Asia Pacific region in the coming years. Amdocs says it offers value proposition to operators such as SingTel and Globe Telecom.

“We work with clients and identify new business opportunities for them. We also open in-country offices to support them. We are also pro-active in our offerings to clients like PT XL and others,”  Binford said.

Yoav Guez, vice president, Global Strategic Sourcing, Amdocs, says telecom IT services are strategic tool for service providers to support key business goals and address the complexities and costs associated with managing multiple vendors as part of IT and business transformation initiatives.

Baburajan K
[email protected]