Telecom operator TIM has made several announcements – focusing on improving customer experience and bringing the latest technologies for new revenue generation — at the Mobile World Congress.
TIM’s main engagements were with Huawei, Cisco and Ericsson at the largest telecom event in the world.
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Ericsson, a leading telecom equipment maker, is assisting TIM to digitalize TIM’s radio access network in Italy starting in Turin city. TIM engineers have deployed the first virtual Radio Access Network (vRAN) platform in a live advanced LTE network in Turin.
TIM’s business leaders aim at better customer experience to the company’s phone customers in the country and achieve operational efficiency through virtualization and automation of network systems via its transformation project called DigiTIM.
Ericsson said the vRAN technology supports the transformation of the network into a flexible cloud platform that enables the management of services and automation to optimize processes and reduce associated costs.
Ericsson engineers are also supporting TIM for the development of Self Organizing Network (SON) solutions that have already increased automation with significant customer experience improvements, especially for VoLTE (Voice-over-LTE) services.
“Digitalization drives the need for flexibility and operational efficiency to enable expanded service models while maintaining performance to ensure the sustainability of future investments. RAN transformation will guarantee security by design and openness, modularity and programmability that enable automation,” Giovanni Ferigo, CTO of TIM, said.
TIM and Huawei Technologies signed Business Innovation co-operation agreement at the Mobile World Congress – targeting digital transformation.
TIM’s partnership with Huawei is aimed at exploiting the innovative solutions and business models based on the Internet of Things (IoT) vertical sectors, including smart metering, Industry 4.0, smart cities, smart agriculture.
Huawei and TIM will set up a new experience center in Italy to test and develop innovative IoT solutions.
“TIM is committed to satisfying the advanced and sophisticated customer needs, providing the most helpful and exciting customer experience by means of a perfect mix of advanced services and forerunning solutions,” said Amos Genish, TIM CEO.
TIM announced an agreement with Cisco aimed at accelerating Italy’s digitization to create next generation solutions and services focused on Cybersecurity, Internet of Things, Industry 4.0, Smart Cities and 5G.
TIM and Huawei released the first FDD full-band 4×4 MIMO antenna at 2018 Mobile World Congress. The antenna supports 4×4 MIMO on all of TIM’s sub-3 GHz frequency bands and one dedicated active antenna in C band and mmWave. This innovation will help TIM to maximize site value favouring site sharing, will enable diverse 5G applications and facilitate the deployment of 5G networks.